How we look after your information.

This notice explains how Sonoran Senior Solutions, LLC ("we") handles information when you use this website, contact us or join our text messages. We help families in Tucson & Southern Arizona find senior living and care.

What We Collect

• Details you give us. When you request a call, we receive your first name, phone number, preferred call time, who you're asking about, your situation, any message and, if you choose, your email address. If you submit content, we receive your name, email address, company, link and note.
• Text message records. If you opt in, we keep your mobile number, the messages exchanged with you, your opt-out or help requests, and a record of your consent: the date and time, the wording you agreed to, the page, and your IP address and browser details.
• Campaign details. We receive the page you were on and any campaign tags in the link you followed (such as utm codes), so we know how families find us.
• Site usage. Google Analytics tells us how this site is used, as described below.

Please don't include medical details in our forms or text messages. We'll talk about care needs by phone.

How We Use Your Information

• To respond to your request, call you back and provide our services.
• To send the text messages you agreed to receive, and to honor opt-out and help requests.
• To keep records that show your consent and your choices.
• To understand and improve this site and how we reach families.

Text Messages

Text messages are optional. You can request a call without agreeing to them, and consent is not a condition of any purchase or service. We offer two choices, and you can agree to either, both or neither:

• Service messages about your request, such as call-back scheduling, tour and appointment reminders, and follow-up on your care search.
• Marketing messages, such as senior living tips, event invitations and news about our services.

Messaging frequency may vary. Message and data rates may apply.

Reply STOP to any message to opt out. Reply HELP for support, or contact us using the details below. Our Terms of Use describe the text message program in full.

Your Mobile Information

No mobile opt-in or text message consent will be shared with third parties or affiliates. We do not sell or rent your mobile phone number, and we do not share it with third parties or affiliates for their marketing or promotional purposes.

The companies that run our text messaging and customer records process this information only on our behalf, so that we can send your messages and keep track of your choices. Your consent applies only to messages from Sonoran Senior Solutions, LLC. It does not allow anyone else to text you.

When We Share Information

We do not sell or rent your information. We share it only in these limited cases:

• Senior living communities and care providers. When you ask us to help with a placement, tour or care connection, we share the details needed with the communities or providers you're considering, with your permission. This doesn't include your text message consent.
• Companies that work for us. Service providers help us run our business, including website hosting, email, our customer management system (GoHighLevel), text messaging (RingCentral) and analytics (Google). They may use your information only to provide those services to us.
• When the law requires it. We may disclose information to comply with the law or to protect someone's safety.

Analytics and Cookies

We use Google Analytics 4 to understand how visitors use this site, such as which pages are visited and whether a call button was tapped. Google Analytics uses cookies. It does not tell us who you are. You can opt out with Google's browser add-on or by blocking cookies in your browser. We don't use other third-party trackers, chat widgets or advertising pixels on this site.

Keeping Your Information Safe

We use reasonable safeguards to protect your information, and we limit access to the people and providers who need it. No system is perfectly secure. We keep information only as long as we need it to help you and to meet our legal and business obligations. We keep consent and opt-out records for as long as we need to show that we honored your choices.

Your Choices

• Reply STOP to opt out of text messages at any time.
• Contact us to ask about, correct or delete the information you've shared.
• Block cookies in your browser, or use Google's add-on to opt out of analytics.

Children

This site and our text messages are meant for adults. We don't knowingly collect information from anyone under 18.

Changes to This Notice

If we change this notice, we'll post the new version on this page and update the date below.

Contact Us

Sonoran Senior Solutions, LLC
Phone: (520) 400-4524
Email: hello@sonoranseniorsolutions.com

Last updated Nov 3, 2026